Compliance Associate

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Compiance Associate and help our patients live happier and healthier lives.

The Compliance Associate is responsible for ensuring the integrity, accuracy, and compliance of caregiver credentials, operational documentation, payroll validation, patient census, and regulatory records across the organization. This role plays a critical part in maintaining audit readiness, reducing operational risk, supporting payroll and billing accuracy, and ensuring compliance with federal, state, payer, and organizational requirements.
The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced healthcare environment while maintaining a strong commitment to accuracy, accountability, and continuous improvement.

What We Offer*:

We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:

• Make a difference every day in the lives of those who need our help the most
• Competitive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‐life balance

What You Will Do:

Caregiver Compliance & Credentialing
● Monitor and enforce caregiver compliance requirements, including licenses, certifications, annual training, and required documentation.
● Ensure caregivers maintain ongoing eligibility by proactively tracking renewals and expiration dates.
● Maintain complete, accurate, and audit-ready caregiver files across all operational systems.
● Partner with branch and operations leaders to resolve compliance deficiencies in a timely manner.

Training & Documentation Oversight
● Manage caregiver training completion through Learning Management Systems (LMS), including platforms such as Nevvon.
● Monitor training completion rates and coordinate timely remediation of outstanding requirements.
● Ensure standardized documentation practices across all markets and operational systems.
● Support implementation of documentation best practices and process improvements.

Audit Readiness & Regulatory Compliance
● Prepare documentation and reports for internal and external audits, including Department of Health (DOH), Managed Care Organizations (MCO), Electronic Visit Verification (EVV), and internal compliance reviews.
● Investigate audit findings and assist in implementing corrective action plans.
● Maintain compliance with all regulatory, payer, accreditation, and organizational documentation standards.
● Conduct routine compliance reviews to identify areas of risk before audits occur.

Systems & Documentation Integrity
● Maintain consistent documentation standards across EVV, HRIS, payroll, CRM/EMR, and other operational systems.
● Perform routine audits to ensure data accuracy, completeness, and consistency.
● Identify system discrepancies and collaborate with operational teams to resolve issues.
● Support continuous process improvements that strengthen compliance and operational efficiency.

Additional Responsibilities
● Complete special projects and assignments as directed by leadership.
● Meet established deadlines while maintaining high-quality work standards.
● Support organizational initiatives focused on compliance, operational excellence, and continuous improvement.

Qualifications:

• 3–5 years of experience in healthcare compliance, home care operations, EVV administration, credentialing, payroll integrity, revenue cycle, or a related healthcare operations role preferred.
  ● Equivalent combinations of education and relevant experience will be considered.
  ● Experience in Medicaid-funded home care or managed care environments strongly preferred.
  ● Experience working with EVV platforms, payroll systems, HRIS, EMR/CRM systems, and Learning Management Systems (LMS) preferred.

*Eligibility for certain benefits may depend on employment status

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.